Walk-In Guidelines
Everything you need to know before visiting Ruby Hall Clinic
OPD Timings
Our Outpatient Department operates during the following hours:
| Day | Morning | Afternoon |
|---|---|---|
| Monday - Friday | 8:00 AM - 12:00 PM | 2:00 PM - 6:00 PM |
| Saturday | 8:00 AM - 12:00 PM | By Appointment |
| Sunday | Emergency Services Only (24/7) | |
Registration Process
1
Visit the Registration Counter at the main entrance of the hospital
2
Carry a valid photo ID (Aadhaar Card, PAN Card, Passport, or Driving License)
3
Provide your medical history and any previous reports or prescriptions
4
Complete the registration form and receive your patient ID card
5
Proceed to the relevant department or wait for your turn to consult the doctor
What to Bring
- Valid photo identification document
- Previous medical reports and test results
- Current medication list
- Insurance card or policy documents (if applicable)
- Referral letter (if referred by another doctor)
- Any relevant X-rays or imaging CDs
Important Information
- Patients are advised to arrive 15-30 minutes before their scheduled appointment
- Walk-in patients will be attended on a first-come, first-served basis
- For specialized consultations, prior appointment booking is recommended
- Emergency cases are prioritized regardless of registration time
- Pharmacy services are available within the hospital premises
- Diagnostic services including lab tests and imaging are available on-site
- Cashless insurance processing is available at the TPA desk
Visitor Guidelines
- Visiting hours for admitted patients: 11:00 AM - 1:00 PM and 4:00 PM - 6:00 PM
- Maximum two visitors per patient at a time
- Children below 12 years are discouraged from visiting patient rooms
- Mobile phones must be on silent mode within hospital premises
- Photography and video recording are prohibited inside the hospital
- Smoking and consumption of tobacco products are strictly prohibited